This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. The way this website processes, stores and protects user data and information will also be detailed within this policy.

At CanCan Diagnostics Ltd we take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

Cookies are small files saved to the user’s computer’s hard drive that track, save, and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.

We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of the features.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive-in order to track and monitor your engagement and usage of the website, but will not store, save, or collect personal information.

If users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

Whilst using our website, software applications or services, you may be required to provide personal information (name, email (and occasionally practice name). We will use this information to administer our website, applications, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018. Further, by providing telephone and email details, you consent to Samaxia contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at enquiries@cancandiagnostics.com

CanCan Diagnostics collects information in two possible ways:

1. When you directly give it to us (“Directly Provided Data”)

When you sign up for our site/newsletters or communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes or completing registration forms. All this information requires a direct action by you at that time for us to receive it.

2. When you give us permission to obtain from other accounts (“User Authorised Data”)

Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.

How long we retain your data.

CanCan Diagnostics Ltd will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud, and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you unsubscribe to our website/newsletter.

What rights you have over your data

CanCan Diangostics will not sell or rent your personally identifiable information, gathered as a result of filling out the site community sign-up form, to anyone. We understand that you trust us with your personal information, and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

We commit to giving you the ability to do all of the following:

• You can verify the details you have submitted to CanCan Diagnostics Ltd by contacting enquiries@cancandiagnostics.com. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address.
• You can also contact us by the same method to change, correct, or delete your personal information controlled by CanCan Diagnostics Ltd regarding your profile at any time.  Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.
• You can always feel free to update us on your details at any point by emailing us at enquiries@cancandiagnostics.com
• You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us.
• You can request a readable copy of the personal data we hold on to you at any time. To do this, please contact us at enquiries@cancandiagnostics.com.

Changes to our privacy policy

We are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any changes.

By accessing this site, you signify your agreement with and understanding of the following terms of use and legal restrictions relating to both this website and the material within it.

This website is provided by CanCan Diagnostics Ltd (referred to as ‘CanCan Diagnostics Ltd ‘CanCan’, ‘we’, ‘us’ or ‘our’ herein) and may be used for informational purposes only. The site is owned and operated by CanCan Diagnostics, Roslin Innovation Centre, Edinburgh, EH25 9RG

Use of materials on this website

This site contains text, logos, images, and multimedia material that may be protected by copyright or other intellectual property rights, as well as trademarks that are proprietary to CanCan Diagnostics Ltd (which may only be used with CanCan Diagnostics Ltd express written permission). Any unlawful or unauthorised use of any of the content on this website may violate copyright, trademark, or intellectual property laws.

CanCan Diagnostics Ltd authorises you to view and download information on this website for personal, non-commercial use only. Any other use of materials on this website is prohibited – including reproduction for purposes other than those noted above, modification, distribution, or republication without the prior written permission of CanCan Diagnostics Ltd.

Disclaimer

CanCan Diagnostics Ltd makes every effort to ensure the content and materials on this website are accurate and up to date. However, CanCan Diagnostics Ltd will not be held liable for any error, omission, or failure to update such information.

For further details on our terms and conditions of trading please contact us directly. enquiries@cancandiagnostics.com